Contract Terms and FAQ
Photo Booth Bus
Photo Booth Bus’ Contract Terms and FAQ
By booking the Photo Booth Bus, you are agreeing to these terms and conditions.
We will respond to any additional questions within 24-48 hours.
Each photo booth bus event includes at least 1 awesome (we like to think so) attendant on site for the entire duration of the event.
There are no additional costs for our Road Trip package, just the Road Trip package price. Central and Southern Utah also fall under the Road Trip package.
As of right now, no photo book services are included in the packages. If couples or persons hosting the event want to leave a guestbook at the bus, the Photo Booth Bus attendant can direct the guests to place their photo in the book if they choose.
Couples or persons hosting the event are responsible for informing the attendant if there is a photo book and where it’s located so the attendant can direct the guests.
We’ve found that not all guests feel comfortable with how they look in their pictures, so because of that, we don’t guarantee all guests will place a photo in the book.
The Photo Booth Bus attendant will be finished setting up 30 minutes prior to your rental time. Set up and take down are not included in your 1, 4, or 6 hour rental. Take down will be complete within 30 minutes after your event.
If the bus is unable to make it to the event (mechanical, weather, or booking issues) you will be given a full refund.
Means every guest can take multiple pictures in the bus. If a photo book is provided to us by the couple or persons hosting the event, each group in the bus will also receive an additional copy to place in the book if they choose.
Each group will receive 2 photo strip copies and we can print more copies if they want! Guests are welcome to come back and take more pictures too! We want to ensure as many guests as possible have a turn in the Bus as well, so if repeat customers are coming back, we kindly ask they allow someone in line that doesn’t have a picture to take their turn first. Which guests are always great about it!
To reserve the event date, customers can pay for the package upfront, or a deposit can be paid in the amount of 50% of the full package price.
Absolutely! We do it all the time! As long as you confirm it with your venue as well. The dimensions of the bus are 7 feet tall, by 7 feet wide, by 17 feet long.
We don’t allow alteration of the photo strips including personal logos, pictures, hashtags, text information, etc. We do personalize our photo strip holders that are available for viewing and purchase on our website.
All sales and deposits are final and non-refundable.
As rare as this happens, the customer booking the event will be responsible for any vandalism guests perform toward the bus during the event. In the event that something does happen, the customer booking the event will be responsible to pay any money owed to the Photo Booth Bus to repair damages. The customer can then request money from the person responsible for vandalizing on their own time and terms.
Our awesome social media kiosk runs off Wi-Fi to email and share pictures online instantly. If Wi-Fi is not available, all pictures will be queued in our email app until internet availability becomes available (within 48-72 hours after the event).
The remaining balance on the package booked needs to be paid in full 30 days prior to the event.
We don’t plan on having printing problems, and we rarely experience any problems, but if the printer goes out or we can’t provide printing for some unforeseen reason, we will mail copies of all photos to the party’s contact and will give a $100 refund.
Refunds will not be given for inclement weather. We can still operate with “light” rain or snow. If it is impossible to operate the booth due to severe weather determined by the Photo Booth Bus, and the bus has not arrived yet, customers will be given a full refund. If weather strikes during an event, the customer will be partially refunded if a large timeframe of the event was not used, determined by the Photo Booth Bus. If the majority of the timeframe was served, more than half of the scheduled timeframe, there will be no partial refund.
This is another rare event, but if a customer, whether young or old, is using the props, hats, glasses, canes, or any other Photo Booth Bus property in a inappropriate, abusive or risky way, determined by the Photo Booth Bus, then the Photo Booth Bus reserves the right to discontinue use of the items at any time during the event without any type of partial refund. Photo Booth Bus attendants can ask the customer to remove themselves from the use of the Photo Booth Bus as well if guidelines are not followed.
Following the event, we will email a link to download the digital picture copies. Can take up to 2 weeks to email the link.
We agree, the different floral arrangements we do for our photoshoots and events are awesome! As of right now, we do not provide any floral arrangements for the bus at an event. Any additional floral or decor for the bus must be provided by the customer. Brides usually prefer to have their own florist decorate the bus themselves to match their wedding colors.
Final balance must be paid in full 30 days prior to the event. Failure to pay on time may result in loss of reservation and forfeiture of balance.